Terms and Conditions

By registering an account at Grand Fortune Casino, the Player automatically agrees to all Terms and Conditions and also agrees to periodically check this page for, and acquaint themselves with any changes or additions.

Grand Fortune Casino will be referred to as us/we/casino/Grand Fortune Casino from here onwards. Registered account holders will be referred to as Player.

1. This website is owned and operated by Merus (UK) LTD, 37A Chippenham Mews, W9 2AN London, using the gaming license of its holding company Audeo NV.
2. The Grand Fortune Casino game server has been audited by a third party accounting firm and was found to have fair odds and complying with all laws and regulations.
3. By installing and using our casino software, the Player agrees to abide by all Terms and Conditions.
4. If any discrepancies of these Terms and Conditions arise from translations into other languages, the English version will be considered as the final and binding version.
5. Title, ownership and all intellectual property rights including, but not limited to images, animations, video, audio and so forth remain with Grand Fortune Casino.
6. The Player will play only for private, personal and non-commercial purposes.
7. We accept the following currencies: Euro (€), United States Dollar (USD), Canadian Dollar (CAD).
8. We reserve the right to restrict the following countries from registering with us or claiming online casino bonuses: Belarus, Bolivia, Bosnia and Herzegovina, Bulgaria, China, Costa Rica, Croatia, Estonia, Israel, Latvia, Lithuania, Nigeria, Poland, Romania, Russian Federation, Singapore, Slovakia, Slovenia, Ukraine, South Africa. Please contact Support for an updated list of countries that are restricted.
9. Players are allowed only one active account per household, computer, IP address or business address.
10. Employees of Grand Fortune Casino and members of their immediate families are not eligible to register at the Casino.
11. Players are responsible for providing full and most recent personal and contact details, including, but not limited to:
    • Proof of Residence
    • Identity Document
    • Confirmation of Banking Details
    • Front and back copies of credit card if any deposits are made via credit card – first four and last four digits have to be visible, CVC number can be hidden.
12. Grand Fortune Casino reserves the right to withhold a payout until all details have been confirmed and all Security Verification Documents have been received and verified.
13. Registration and Log In details must be kept secret and should only be known to the Player. Players will also not allow third parties to use or access their Player account.
14. Accounts are considered dormant after 180 days of inactivity. After this time period, we reserve the right to remove the balance in such dormant accounts.
15. We maintain a zero-tolerance policy towards fraud and have stringent measures in place to identify fraudulent behaviour. We reserve the right to investigate any activities we deem to be fraudulent or abusive.
16. Players must be 21 years old or have reached the legal age of maturity in their jurisdiction, whichever is greater, to register an account.
17. The Player agrees that he/she is fully aware of all the possible outcomes of playing and wagering with a Real Money account at Grand Fortune Casino and takes full responsibility for their own actions.
18. Weekly maximum cashouts are €/USD/CAD 2500 per week unless otherwise stipulated.
19. Maximum cashouts apply to online casino bonuses. Please contact Support for more information on maximum cashouts with regards to bonuses.
20. The Player is fully responsible for any applicable taxes and fees resulting from winnings gained from playing at Grand Fortune Casino. It is the Player's responsibility to familiarise themselves with the laws that apply in his/her jurisdiction.
21. We reserve the right to select which payment or withdrawal method is used to pay out any winnings.
22. Playing at Grand Fortune Casino is restricted to players who reside in jurisdictions that do not prohibit online casino gambling through the application of the Casino software.
23. Before depositing and wagering, the Player is responsible for verifying the laws for online gambling where the Casino is being used. The Player is also responsible for acquainting themselves with the laws that apply in his/her jurisdiction and any consequences resulting from online casino gambling.
24. The Player acknowledges that he/she fully understands the rules of the games before playing.
25. Grand Fortune Casino reserves the right to limit and/or refuse wagers from any Players without giving prior reasons. In the event of any disputes arising with regards to wagers or winnings, the decision of the Casino shall be final and binding.
26. In the event of any disputes, all decisions made by the Casino will be final.
27. If you are totally dissatisfied with the service you have received, we will consider your case and refund your deposit so long as your reason is valid.
28. Customers are reminded to print a copy of all transaction data, rules, payment methods and cancellation/refund methods in order to avoid misconception at a later time.

Bonus and Promotional Terms and Conditions

Players who register an account with Grand Fortune Casino and claim bonuses automatically agree to abide by all general Terms and Conditions as well as Promotional Terms and Conditions. Players are responsible for checking the website on a regular basis to familiarize themselves with relevant Terms and Conditions. Online casino bonuses and promotions are awarded solely at the discretion of Grand Fortune Casino.